Our Store Policies
1.In cazul in care produsul ales nu este disponibil , va vom contacta telefonic pentru a alege impreuna o solutie.Daca ai efectuat prima comanda pe site-ul nostru te vom contacta telefonic.
2.Despre retur :
Se accepta returul produsului in 14 zile de la primirea coletului.
Anularea unei comenzi se poate face in maxim 12 ore de la plasarea comenzii.
Nu se accepta schimburi .
Conditiile pentru retur:
Returul se poate face doar in cazul in care produsul se deterioreaza (in urma transportului) . Clientul trebuie sa demonstreze ca viciul aparent a existat la momentul livrarii.
Produsul trebuie livrat in ambalajul original nedeteriorat.
Livrarea produselor se face până în faÈ›a imobilului, casă / bloc. Cumpărătorul are obligaÈ›ia de a verifica integritatea È™i starea produselor la livrare, în prezenÈ›a transportatorului. ReclamaÈ›iile ulterioare nu sunt acceptate.
Suma va fi returnata dupa cum urmeaza:
1. pentru Comenzile achitate cu card bancar -> prin restituire in contul din care a fost efectuata plata sau prin emitere de voucher electronic, la alegerea Cumparatorului;
2. pentru Comenzile achitate cu ramburs prin virament bancar, prin emitere de voucher electronic
3.Vanzatorul va putea amana rambursarea sumei pana la primirea Bunurilor vandute.
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3.Percepem un avans de 50% pentru comenzile personalizate.
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4. In cazul in care aveti nelamuriri sau intrebari, va stam la dispozitie prin intermediul metodelor de contact de pe site.
Our Shipping Policy
How We Do It
This is your Shipping Policy section. It’s a great place to update your customers about your shipping methods, packaging, and costs. Use concise, straightforward language to build trust with your customers and keep them coming back for more!
Returns and Refunds
How It Works
This is your Return Policy Section. It’s a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward return or exchange policy is a great way to reassure your customers that they can buy with confidence - and keep coming back for more!
Warranty at ArtSia Epoxy
Our Policy
This is your Warranty Disclaimer section. It’s a great place to inform your customers about all the services that are offered once they buy one of your products. This section should include all the relevant information about the way your customers should use or manage the products they purchased on your site. The disclaimer is legally binding, so use straightforward language to gain their trust and loyalty.
Privacy Policy
Trust Us with Your Information
This is your Privacy Policy Section. It’s a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, or about the way you collect customers’ data and use it once their purchase has been completed.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language so they can shop with confidence, time and time again!